Website privacy
This website is not a patient portal. It provides public, general information and does not ask visitors to send health details, treatment history, medications, symptoms, or photos.
Policies and disclosures
Clear expectations build trust.
This page explains the public-information boundaries for the website, chatbot, booking path, consultations, and images.
Chatbot boundaries
The Tru Skin chatbot provides general information and navigation only. Do not use this website or its chatbot to send photos, symptoms, medication information, diagnoses, or other private health details. It cannot diagnose, assess suitability, recommend treatment, or provide emergency help.
Booking through Vagaro
Vagaro is the external booking destination. Appointment availability and the booking terms shown during booking are provided by Vagaro. Information entered there is governed by Vagaro’s own notices and policies.
Educational information
Website information is educational. It does not provide medical diagnosis or replace a personal assessment with Mari or, where appropriate, a licensed medical provider.
Treatment suitability
No treatment is suitable for every person. Final eligibility, preparation, recovery, aftercare, and pricing may require a personal evaluation and treatment-specific guidance.
Results and photography
Individual results vary. No description, photograph, or consultation guarantees an outcome. Before-and-after images are used only with permission and accurate context; they are not a promise of a similar result.
HIPAA status
This public-information website does not claim HIPAA compliance and is not designed to receive protected health information. If Tru Skin later adds private patient intake, an AI service, or another feature that handles protected health information, it must receive appropriate professional and vendor review before use.